Refund Policy
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Overview
Thank you for using Full Page Screenshot. We aim to provide a high-quality, reliable browser extension for capturing complete webpages. This refund policy explains when and how refunds may be issued.
Extension Distribution and Purchases
- The core Full Page Screenshot browser extension is currently provided for free.
- If, in the future, we offer paid features or companion services, purchases may be processed via official browser stores (e.g., Chrome Web Store) or our website.
Refund Eligibility
Because our extension operates locally and is provided as-is, refunds generally do not apply to free usage. For any paid offerings that may be introduced:
- Refunds can be requested within 7 days of purchase if the paid features fail to function as advertised and we cannot resolve the issue after reasonable troubleshooting.
- We cannot issue refunds if the problem is caused by unsupported browser versions, conflicting extensions, or violations of website terms.
- Refunds are not available due to change of mind after significant usage.
How to Request a Refund
If paid features are introduced and you encounter issues:
- Contact our support team at support@fullpagescreenshot.top with your order details and a description of the issue.
- Provide relevant logs or screenshots to help us diagnose the problem.
- If a resolution cannot be reached, we may issue a refund according to this policy.
Non-Transferable and One-Time Refunds
- Approved refunds will be processed back to the original payment method.
- Refunds are one-time per purchase and are non-transferable.
Compliance and Abuse Prevention
We reserve the right to deny refund requests in cases of suspected abuse, fraud, or misuse of the extension or paid features.
Changes to This Policy
We may update this refund policy from time to time. The latest version will be posted on our website.
For any questions about this refund policy, please contact:
Full Page Screenshot
Website: https://www.fullpagescreenshot.top
Email: support@fullpagescreenshot.top